1. Introduction
This manual has been prepared in accordance with the Promotion of Access to Information Act, 2000 (Act No. 2 of 2000) ("PAIA") and provides information on how to access records held by Kerri Scully Physiotherapy. The purpose of this manual is to promote transparency and facilitate access to information.
2. Contact Details
Kerri Scully Physiotherapy
Address: 10A Calypso Center, 2 Krugerrand Grove, Richards Bay, KZN, South Africa, 3900
Contact Person: Kerri Scully
Telephone: [Phone Number]
Email: admin@scullyphysio.co.za
Website: www.scullyphysio.co.za
3. Information Available in Terms of PAIA
The following categories of records are available for access:
1. Administrative Records:
- Policies and procedures related to the operation of the medical practice.
- Organizational structure and contact details of key personnel.
2. Financial Records:
- Annual financial statements (subject to applicable confidentiality and privacy regulations).
- Billing and invoicing procedures.
3. Patient Records:
- Patient files and medical records (access subject to relevant laws and regulations, including patient confidentiality).
4. Operational Records:
- Equipment inventory.
- Maintenance and service records for medical equipment.
5. Human Resources Records:
- Employment contracts and HR policies.
- Training and development records for staff.
6. Legal Records:
- Contracts and agreements entered into by the medical practice.
- Legal correspondence and documentation.
4. Process for Accessing Information
To request access to records held by Kerri Scully Physiotherapy, please follow these steps:
1. Submit a written request on the prescribed form (Form C) available at Kerri Scully Physiotherapy or on the website of the South African Human Rights Commission (SAHRC).
2. Clearly specify the records requested and provide sufficient detail to enable the identification of the records.
3. Submit the request to the designated Information Officer at Kerri Scully Physiotherapy.
4. Upon receipt of the request, Kerri Scully Physiotherapy will process the request in accordance with the provisions of PAIA.
5. Fees
A fee may be charged for accessing records, as prescribed by the Minister of Justice and Constitutional Development. The fee structure will be provided upon request.
6. Availability of Manual
This manual is available for inspection free of charge at the offices of Kerri Scully Physiotherapy. It can also be accessed on the Kerri Scully Physiotherapy website or requested via email.
7. Review and Amendments
This manual will be reviewed and updated as required to ensure compliance with PAIA and any relevant legislative changes. Amendments to the manual will be communicated appropriately.
8. Enforcement of Rights
Any person who believes their rights under PAIA have been infringed may lodge a complaint with the Information Regulator in accordance with the procedures prescribed by PAIA.
Date of Preparation: 29/01/2024
Version: 001
Signed:
Kerri Scully
Information Officer
Kerri Scully Physiotherapy



