At Kerri Scully Physiotherapy we are committed to protecting the privacy and confidentiality of our patients' personal information. This privacy policy outlines how we collect, use, disclose, and protect personal information in accordance with applicable privacy laws and regulations.
1. Collection of Personal Information
We collect personal information directly from patients or their authorized representatives, as necessary for the provision of medical services. This information may include but is not limited to:
- Name, address, and contact details
- Date of birth and gender
- Medical history, including current health conditions and treatments
- Health insurance information
- Payment and billing information
2. Use of Personal Information
Personal information is used for the following purposes:
- Providing medical diagnosis, treatment, and healthcare services
- Billing and processing payments for services rendered
- Communicating with patients regarding appointment reminders, test results, and other healthcare-related matters
- Maintaining medical records and ensuring continuity of care
- Conducting research and quality improvement initiatives, with patient consent as required
3. Disclosure of Personal Information
We may disclose personal information to third parties in the following circumstances:
- With the patient's consent or authorization
- To healthcare providers involved in the patient's care and treatment
- To government authorities or regulatory bodies as required by law
- To third-party service providers who assist us in delivering healthcare services, such as IT support or medical billing
- In response to a valid court order or subpoena
4. Protection of Personal Information
We implement appropriate security measures to safeguard personal information against unauthorized access, disclosure, alteration, or destruction. Access to personal information is restricted to authorized personnel who have a legitimate need to access such information for the purposes outlined in this policy.
5. Retention of Personal Information
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When personal information is no longer needed, it is securely destroyed or anonymized to prevent unauthorized access.
6. Access and Correction
Patients have the right to request access to their personal information held by Kerri Scully Physiotherapy and to request corrections or updates to inaccurate or incomplete information. Requests for access or corrections should be submitted in writing to the designated Privacy Officer.
7. Consent
By using our healthcare services, patients consent to the collection, use, and disclosure of their personal information in accordance with this privacy policy. Patients may withdraw consent at any time, subject to legal or contractual restrictions.
8. Changes to Privacy Policy
We reserve the right to update or revise this privacy policy as necessary to reflect changes in our practices or legal requirements. Updated policies will be posted on our website, and patients will be notified of any material changes.
Contact Information
If you have any questions or concerns about our privacy practices or this privacy policy, please contact:
Privacy Officer
Kerri Scully Physiotherapy
10A Calypso Center
2 Krugerrand Grove, Richards Bay, KZN, South Africa, 3900
064 905 8689
admin@scullyphysio.co.za
Date of Last Revision: 21/02/2024